In-Flow
In-Flow
Growth Solutions

Privacy Policy

Last updated: 21 July 2026

In-Flow Growth Solutions ("In-Flow", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We collect information you provide directly — such as your name, business name, email, phone number, role and enquiry details — when you book a strategy call, complete a form, subscribe to updates, or engage us for services. We also collect limited technical information (IP address, browser type, pages viewed, referring URL) via cookies and analytics tools.

2. How we use information

  • To respond to enquiries and deliver our services.
  • To schedule and conduct discovery and strategy calls.
  • To send relevant commercial communications (you can opt out at any time).
  • To improve our website, offers and content.
  • To measure marketing performance, including Google Ads conversions.
  • To comply with legal obligations.

3. Cookies, analytics and advertising

Our site uses cookies and similar technologies, including Google Analytics (GA4) and Google Ads conversion tracking, to understand how visitors use the site and to measure the effectiveness of our campaigns. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

4. Disclosure to third parties

We only share personal information with trusted service providers who help us operate our business — including scheduling, CRM, email, hosting, and analytics platforms — and only to the extent necessary. We do not sell personal information.

5. Data storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Data may be stored on servers located in Australia or overseas by our service providers.

6. Your rights

You may request access to, correction of, or deletion of personal information we hold about you. You may also opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

7. Contact us

For any privacy questions, complaints, or requests, contact us at hugh@in-flow.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.